Privacy Policy

DFS Ag ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website at dfsag.au.

Information We Collect

We may collect the following information when you interact with our website:

• Contact form submissions: name, email address, business/farm name, location, enquiry type, and message content.
• Usage data: non-identifying information such as browser type, pages visited, and referring URLs, collected via analytics cookies where applicable.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and provide requested information
• Communicate with you regarding products, services, and quotes
• Improve our website and services
• Comply with legal obligations

Data Sharing

We do not sell or trade your personal information. We may share data with trusted third-party service providers who assist in operating our website (such as email delivery services), subject to appropriate confidentiality agreements.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined above, or as required by law. Enquiry data is typically retained for up to 24 months unless you request earlier deletion.

Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@dfsag.au.

Jurisdiction

This Privacy Policy is governed by the laws of the State of Victoria, Australia, and the Commonwealth Privacy Act 1988.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact

For privacy-related enquiries, please contact us at info@dfsag.au.